With our growing staff team, you may at times find yourself unclear on whom to contact for assistance. Here is a handy list of which staff is best equipped to respond to your questions or concerns:

Something serious happened on the forums - Use “Report” feature on right hand corner of post.  All mods will be notified as soon as you submit the report.
Something serious happened in chat - Use “Report” button on right hand side of Live Chat.  All mods will be notified as soon as you submit the report.
Deleting double posts, moving threads, or other minor forum concerns - Can use Report feature or echo mods individually.

• Echo moderator Amaterasu
• Echo moderator Firkasa
• Echo moderator KeeperGreymuzzles
• Echo moderator Metalhawk
• Echo moderator Paradoxical

Questions relating to forum content, trading, or site rules - Echo a moderator (see above)
Questions related to new updates - Feel free to ask in the announcement’s thread, but if we miss your question, you’d like a more detailed response, or feel it is better fit to a private echo, contact Dove or Crow
Questions related to roleplaying - Echo Dove or Crow
Questions related to events or gameplay - Echo Dove or Crow
Typos/errors or questions about item descriptions or Mycena Cave story - Echo Prose
Art errors - Echo Myla
Price estimate on future customs* - Echo Mycenangelo
(*You do not need an estimate before you submit a custom form; this is mostly used optionally by people who can’t get an accurate estimate using the custom pricing guide and want to know how much they need to save. You can also refer to the custom order guidelines for more information on price estimates.)
Questions about game, site, & event mechanics/statistics - Echo Juney
Bugs, glitches, or payment issues - Echo glitch
General site questions - Echo Dove or Crow

If you have a question not covered by this list on what a particular staff member can assist you with, please feel free to ask in this thread or echo Dove or Crow.

We hope this list will be useful to everyone. All staff is always happy to help! <3

Be sure to echo all your tomato related questions to me, Tamako! 8D;;; *brick’d*

I think it would be really useful to pin this thread somewhere so we can access it without going to search for it, once more announcements have buried it.

Just as a note (though I think pinning would be really helpful too!), Myla actually currently has this on her profile, and I know Crow & I will be adding it to our own profiles shortly for quick reference~! C:

This is a great thread! Thanks for the info! c:

I actually think this would go great on the staff page.

Noticed a couple things! I think that the price estimate part should be changed to reflect that we’re now supposed to get estimates through Mycenangelo; and clicking on Juney’s username takes you to start an echo to Prose.